Complaints
Complaint Procedure
We are committed to providing high-quality legal services. If you are dissatisfied with our services or the conduct of our personnel, please contact us.
How to Make a Complaint:
Initial Contact: Please submit your complaint in writing to Marco Di Stefano at Marco.DiStefano.Esq@outlook.com or by mail to 2050 Emerson Avenue, Union, NJ 07083.
Provide Details: In your complaint, please include your name, contact information, the name of the matter, and a detailed description of the issue.
Acknowledgement: We will acknowledge receipt of your complaint within 10 business days.
Investigation: Your complaint will be investigated promptly and fairly. We may need to contact you for further information.
Resolution: We will provide you with a written response outlining our findings and proposed resolution within 30 business days of completing our investigation.
We aim to resolve all complaints amicably and efficiently.